Frequently asked questions

I just need a very minimal level of support - can you still help me?

Yes. Many of the services we offer are simply social events and experiences that do not involve too much hands-on support.



I have been waiting for support and just found out about you - how long will it take for you to help me?

If you contact us directly via email, phone, or through our social media pages, we will endeavour to contact you within a matter of hours, and at the latest by the next working day.



Who are the member organisations of Choices4Doncaster and how were they selected?

You can find out more about our member organisations by visiting the "Our Members & Providers" page. Our members were selected carefully in line with our values. They all buy into the personalisation agenda, therefore the services they provide will be centred around you and your needs, rather than our organisation.



I don't know how to pay for care services - how can you help me?

We can help you to unlock funds via direct payments or benefits, and can provide advice around how to self-fund your care requirements.